Privacy Policy

Effective Date: Tuesday 17th June 2025

Last Updated: Tuesday 17th June 2025

LDH Admin Solutions (“I”, “me”,) is committed to protecting the privacy and personal data of its service users, website visitors, and all individuals it interacts with. This Privacy Policy outlines how LDH Admin Solutions collects, uses, stores, and protects your personal data in accordance with the UK General Data Protection Regulations (UK GDPR) and the Data Protection Act 2018.

1. Who Am I?

LDH Admin Solutions is an independent business offering virtual administrative services to individuals and organisations. I am the data controller for the personal information I process, and I am regulated by the Information Commissioner's Office (ICO).

If you have any questions, please contact:
Email: [enquiries@ldh-adminsolutions.com]
Phone: [01646 279 557]

2. What Data LDH Admin Solutions Collects

I may collect and process the following personal data:
- Contact Information: Name, email address, telephone number
- Client Information: Business name, job title, services required
- Payment Data: Invoicing information, payment records
- Communication Records: Emails, chat messages, meeting notes
- Website Data (if applicable): IP address, browser type, pages visited, cookies

LDH Admin Solutions will only collect data that is necessary for the efficient and appropriate use of its services, to fulfil legal obligations, or with your explicit consent.

3. How Your Data Is Used

LDH Admin Solutions uses your data to:
- Provide and manage administrative services
- Respond to enquiries and communicate effectively
- Manage contracts, invoices, and payments
- Send important updates about your account or services
- Improve our website and marketing
- Comply with legal and financial obligations

4. Legal Basis for Processing

Your data may be processed under one or more of the following lawful bases:
- Consent – where you have given clear permission
- Contract – where processing is necessary for a contract with you
- Legal obligation – to comply with the law (e.g., tax records)
- Legitimate interests – for business improvement and client service

5. How Your Data Is Stored and Protected

Your data is stored securely on password-protected systems, encrypted storage services (e.g., Google Drive or Microsoft OneDrive), and behind firewalls. Appropriate measures will always be taken to prevent unauthorized access, disclosure, or misuse.

6. Sharing Your Data

LDH Admin Solutions will never sell your data. However, data may be shared with trusted third parties when necessary to deliver our services, such as:
- Cloud storage providers
- Email or communication tools
- Payment processors
- Legal or tax professionals (only if required)

All third parties are bound by data protection agreements or terms.

7. Your Rights

You have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies
- Request deletion of your data (subject to legal exceptions)
- Object to or restrict processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)

For any data requests, please contact enquiries@ldh-adminsolutions.com

8. Cookies (If Applicable)

This website uses cookies to enhance user experience and track website usage. You can choose to accept or decline cookies.

9. Changes to This Policy

This Privacy Policy may be reviewed and/or updated periodically. Any changes will be posted on the website with an updated “Effective Date.”

It is therefore recommend that you read this policy regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

LDH Admin Solutions
Email: [enquiries@ldh-adminsolutions.com]
Phone: [01646 279 557]